Our Promise

Internal Packaging

We use tissue paper and cardboard for our internal packaging, both of which are 100% recyclable.

External Packaging

We purchase our mailer packaging from Eco-Friendly packaging company, Noissue.

The Noissue Compostable Mailer is a great alternative to plastic poly mailers and is certified compostable.

The mailer will break down in a home compost in 180 days, or in a commercial compost in 90 days.

**Please remove address sticker from mailer before placing in compost**

RETURNS POLICY

We are pleased to offer a 14-day returns policy.

If you are unsatisfied with your order, please email us at: info@booshk.co.uk to request a refund/exchange.

Conditions of Return:

• Items without all original packaging can not be returned

• Items MUST be in the same condition to which they were shipped in

• A Refund Request must be made within 14 days of receiving the item

• Return postage is the responsibility of the buyer

**Please note, we do not accept returns on any sanitary items by law.

Damaged Items

Unfortunately, sometimes orders do arrive damaged. If this does occur please contact us with a description and image of the broken item as soon as possible. This information will then be sent to the courier and investigated immediately.

In the event that this happens, we will send a replacement order to you as soon as possible!

Please note as we are a small company, return postage costs are the responsibility of the buyer, we will however refund all original postage costs from when you placed the order.